Some customers may be experiencing issues receiving inbound SMS and MMS
Investigating - We have received intermittent reports of inbound delivery failures from customers sending SMS and MMS from T-Mobile numbers. We are investigating this issue and have escalated these reports to our upstream providers.
Mar 27, 2025 - 09:03 PDT
Uptime over the past 90 days. View historical uptime.
Telephony Infrastructure: Inbound Calls ? Operational
90 days ago
99.98 % uptime
Today
Telephony Infrastructure: Outbound Calls ? Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Local Numbers ? Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Toll-Free Numbers Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Messaging ? Degraded Performance
90 days ago
100.0 % uptime
Today
Application ? Operational
90 days ago
100.0 % uptime
Today
Contact Center ? Operational
90 days ago
100.0 % uptime
Today
Omnichannel ? Operational
90 days ago
99.87 % uptime
Today
Meetings ? Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
API Platform ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Messaging ? Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Dialpad Ai Operational
90 days ago
99.97 % uptime
Today
Google Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Ai Agent ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 28, 2025

No incidents reported today.

Mar 27, 2025

Unresolved incident: Some customers may be experiencing issues receiving inbound SMS and MMS.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Some customers may be experiencing issues with Ai recaps
Resolved - This incident has been resolved.
Mar 21, 15:39 PDT
Update - We are continuing to monitor for any further issues.
Mar 21, 15:24 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 21, 15:22 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 21, 13:44 PDT
Investigating - We are currently investigating this issue.
Mar 21, 13:31 PDT
Mar 20, 2025

No incidents reported.

Mar 19, 2025
Some customers may be experiencing issues with AI Transcripts
Resolved - This incident has been resolved.
Mar 19, 14:27 PDT
Investigating - We are currently investigating this issue.
Mar 19, 13:24 PDT
Mar 18, 2025
Transcipts and other AI features are impacted
Resolved - This incident has been resolved.
Mar 18, 12:48 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 12:27 PDT
Investigating - We are investigating a potential outage affecting Transcripts and other AI feathres
Mar 18, 11:53 PDT
Mar 17, 2025
Possible issue with transcriptions
Resolved - The issue is now resolved
Mar 17, 10:54 PDT
Monitoring - We've identified a problematic deployment that we have rolled back now and are now monitoring.
Mar 17, 10:37 PDT
Investigating - We are investigating a potential outage with transcriptions
Mar 17, 10:04 PDT
Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

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