All Systems Operational
Telephony Infrastructure: Inbound Calls ? Operational
90 days ago
99.75 % uptime
Today
Telephony Infrastructure: Outbound Calls ? Operational
90 days ago
99.94 % uptime
Today
Carrier Networks: Local Numbers ? Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Toll-Free Numbers Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Messaging ? Operational
90 days ago
100.0 % uptime
Today
Application ? Operational
90 days ago
99.94 % uptime
Today
Contact Center ? Operational
90 days ago
100.0 % uptime
Today
Contact Center - Digital Channels ? Operational
90 days ago
100.0 % uptime
Today
Meetings ? Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Messaging ? Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Voice Intelligence Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 13, 2024

No incidents reported today.

Jul 12, 2024

No incidents reported.

Jul 11, 2024
Completed - The scheduled maintenance has been completed.
Jul 11, 08:12 PDT
Update - Maintenance has completed successfully and we are monitoring the results.
Jul 11, 08:09 PDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 11, 08:08 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 06:00 PDT
Scheduled - We will be undergoing scheduled maintenance at this time.
Jul 11, 05:47 PDT
Jul 10, 2024
Resolved - This incident appears to have been resolved.
Jul 10, 17:12 PDT
Monitoring - We rectified the problem, and services are now online. We are monitoring and verifying that all services are working as expected.
Jul 10, 16:18 PDT
Update - Our team is closely investigating the reported issue, we will update here as soon as we get some improvement.
Jul 10, 15:36 PDT
Investigating - We are experiencing elevated errors in the US-East region. Our team is trying to isolate the problem.
Jul 10, 13:49 PDT
Jul 9, 2024

No incidents reported.

Jul 8, 2024
Resolved - As of July 8, 21:25 UTC, this incident appears to have been resolved, with Ai functionality completely restored.
Jul 8, 15:03 PDT
Monitoring - We have identified the issue and implemented a fix at 21:10 UTC that is causing delays in AI features and functionality.
Jul 8, 14:48 PDT
Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024
Resolved - As of 15:25 UTC, the issue is resolved
Jul 3, 08:29 PDT
Identified - We have identified the issue, and our team is currently working to resolve it as quickly as we can.
Jul 3, 08:13 PDT
Investigating - The Live Dashboard filter period adjustment isn't functioning correctly; our engineers are investigating the issue.
Jul 3, 07:01 PDT
Jul 2, 2024
Resolved - As of 14:30 UTC, the issue is resolved and the native Windows app behaving as expected.
Jul 2, 07:44 PDT
Monitoring - Corrective action is in place and we are monitoring the situation very closely. We request impacted users to relaunch the app so it will work.
Jul 2, 07:19 PDT
Update - Update - Our team is still investigating the issue with available logs and working closely with the customer to identify the root cause.
Jul 2, 06:30 PDT
Update - Our team is closely investigating the reported logs, we will update here as soon as we get some improvement.
Jul 2, 04:24 PDT
Investigating - We are investigating reports on the issue with the native app opening on the white screen. The problem is mainly affecting Windows native app. Our team is further investigating this incident.
Jul 2, 03:32 PDT
Jul 1, 2024

No incidents reported.

Jun 30, 2024

No incidents reported.

Jun 29, 2024

No incidents reported.