Resolved -
SMS delivery is stable and we have seen no further errors during monitoring
Sep 28, 16:31 PDT
Update -
SMS delivery rates appear to have returned to normal. We are continuing to monitor for stability and normal message deliverability
Sep 28, 15:16 PDT
Monitoring -
SMS delivery rates appear to have returned to normal. We are currently monitoring for stability and normal message deliverability
Sep 28, 13:48 PDT
Identified -
The issue with failed/undelivered messages has been identified as an industry level issue affecting multiple providers
Sep 28, 13:25 PDT
Investigating -
We are currently investigating an increase in failed/undelivered SMS messages
Sep 28, 13:07 PDT