All Systems Operational
Telephony Infrastructure: Inbound Calls ? Operational
90 days ago
99.97 % uptime
Today
Telephony Infrastructure: Outbound Calls ? Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Local Numbers ? Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Toll-Free Numbers Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Messaging ? Operational
90 days ago
100.0 % uptime
Today
Application ? Operational
90 days ago
99.99 % uptime
Today
Contact Center ? Operational
90 days ago
100.0 % uptime
Today
Omnichannel ? Operational
90 days ago
99.88 % uptime
Today
Meetings ? Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
99.52 % uptime
Today
API Platform ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Messaging ? Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Dialpad Ai Operational
90 days ago
99.97 % uptime
Today
Google Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Ai Agent ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 9, 2025
Resolved - This incident has been resolved.
Feb 9, 11:59 PST
Update - We are continuing to monitor for any further issues.
Feb 9, 10:51 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 9, 10:50 PST
Investigating - We are currently investigating this issue.
Feb 9, 09:13 PST
Feb 8, 2025

No incidents reported.

Feb 7, 2025
Resolved - This incident has been resolved.
Feb 7, 02:46 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 7, 00:40 PST
Update - We are seeing indications of calls returning to normal, but are continuing to investigate the cause.
Feb 7, 00:23 PST
Investigating - We are currently investigating this issue.
Feb 7, 00:03 PST
Feb 6, 2025
Resolved - We have verified that the issue is no longer occurring.
Feb 6, 07:54 PST
Monitoring - A fix has been deployed and we are monitoring the results.
Feb 6, 07:45 PST
Investigating - We are investigating potential issues with inbound calls in France. More details will be provided shortly.
Feb 6, 06:42 PST
Feb 5, 2025
Resolved - This incident has been resolved.
Feb 5, 09:36 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 5, 03:37 PST
Update - We are continuing to work on a fix for this issue.
Feb 5, 02:31 PST
Update - We are continuing to work on a fix for this issue.
Feb 5, 01:42 PST
Update - We are continuing to work on a fix for this issue.
Feb 5, 00:53 PST
Update - We are continuing to work on a fix for this issue.
Feb 5, 00:21 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 4, 21:45 PST
Update - We are currently experiencing some partial and intermittent delivery issues with MMS from one of our underlying messaging aggregators. We are working with them to troubleshoot.
Feb 4, 19:15 PST
Investigating - We are currently investigating this issue.
Feb 4, 15:58 PST
Resolved - This incident has been resolved.
Feb 5, 07:21 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 5, 07:16 PST
Identified - The issue has been identified and a fix is being implemented.
Feb 5, 04:02 PST
Update - We are continuing to investigate this issue.
Feb 5, 02:32 PST
Update - We are continuing to investigate this issue.
Feb 5, 01:42 PST
Update - We are continuing to investigate this issue.
Feb 5, 00:51 PST
Investigating - We are investigating a potential service degradation receiving inbound messages with the WhatsApp Digital Engagement channel. More details will be provided shortly.
Feb 5, 00:11 PST
Feb 4, 2025
Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.