Resolved -
GCP has actively mitigated the threat and they are confident that the situation will not regress. We will continue following up with them on RFO and prevention plan.
Oct 8, 13:11 PDT
Monitoring -
Traffic has returned to normal as of 19:41 UTC. Still waiting for GCP to give an all clear.
Oct 8, 12:55 PDT
Identified -
GCP has identified the issue as a DOS attack. They are actively working to mitigate the impact.
Oct 8, 12:48 PDT
Update -
We have isolated the issue to Google Cloud Platform load balancers and are actively engaged with the GCP team in resolving the issue. We are already seeing the GCLB serving infrastructure recovering.
Oct 8, 12:35 PDT
Update -
We are investigating a severe issue with serving traffic from Dialpad's backend services. This affects everything from the website to phone calls to messaging.
Oct 8, 12:31 PDT
Investigating -
We are currently investigating an issue that is causing troubles with message sending and facing a potential outage.
Oct 8, 12:24 PDT