We are still working with our team to get this issue resolved.
Posted Sep 15, 2020 - 05:34 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 15, 2020 - 05:27 PDT
Update
We are still working with our local partners to get this issue resolved.
Posted Sep 15, 2020 - 03:50 PDT
Update
We are continuing to work on a fix for this issue.
Posted Sep 15, 2020 - 02:29 PDT
Identified
We are currently experiencing degraded service for calls to Canada. Our team is working on resolving this as soon as possible.
Posted Sep 15, 2020 - 02:07 PDT
Investigating
We are investigating a reports of incoming calls to Canadian phone numbers with dead air. We are currently working with our underlying carrier to determine the root cause. A new update will follow asap!
Posted Sep 15, 2020 - 01:42 PDT
This incident affected: Telephony Infrastructure: Inbound Calls.