Outbound calling down in New Zealand

Incident Report for Dialpad

Resolved

This incident has been resolved.

Posted Sep 29, 2019 - 18:40 PDT

Update

The issue with calling to New Zealand was isolated and resolved. All services are back up and running.

Posted Sep 29, 2019 - 18:35 PDT

Investigating

We have received notification from a New Zealand client that they are unable to receive inbound calls from an offnet number. A ticket has been opened with our APAC partner and our telephony engineers have been alerted to the possible outage.

Posted Sep 29, 2019 - 17:20 PDT

This incident affected: Telephony Infrastructure: Inbound Calls.