Vietnam Inbound call Outage

Incident Report for Dialpad

Resolved

This incident has been resolved.

Posted Nov 14, 2020 - 07:42 PST

Update

We are continuing to work with local providers to resolve this issue

Posted Nov 13, 2020 - 22:00 PST

Update

We are continuing to work on a fix for this issue.

Posted Nov 13, 2020 - 17:38 PST

Update

We are continuing to work with local providers to resolve this issue.

Posted Nov 13, 2020 - 17:24 PST

Update

We are continuing to work with local providers to resolve this issue.

Posted Nov 13, 2020 - 13:51 PST

Update

We are continuing to work with local providers to resolve this issue.

Posted Nov 13, 2020 - 10:41 PST

Identified

We are currently experiencing degraded service/a partial outage in Vietnam. Our team is working on resolving this as soon as possible.

Posted Nov 13, 2020 - 08:39 PST

Update

We are continuing to investigate this issue.

Posted Nov 13, 2020 - 06:09 PST

Investigating

We are observing an inbound calling outage in Vietnam. We are currently working with the upstream provider to resolve the issue.

Posted Nov 13, 2020 - 05:31 PST

This incident affected: Telephony Infrastructure: Inbound Calls and Carrier Networks: Local Numbers.