Degraded performance for the Live Single Call Center Analytics dashboard

Incident Report for Dialpad

Resolved

This incident has been resolved.

Posted Jan 25, 2023 - 11:15 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 25, 2023 - 11:11 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 25, 2023 - 11:11 PST

Update

We are continuing to investigate this issue.

Posted Jan 25, 2023 - 11:01 PST

Investigating

We are currently investigating this issue.

Posted Jan 25, 2023 - 10:59 PST

This incident affected: Contact Center and Analytics.