Dialpad Analytics is unavailable

Incident Report for Dialpad

Resolved

This incident has been resolved.

Posted Feb 08, 2021 - 11:55 PST

Update

We are continuing to monitor for any further issues.

Posted Feb 08, 2021 - 11:55 PST

Monitoring

The service is now available. You may experience some delays in recent data being available in Dialpad Analytics as the service catches up on processing.

Posted Feb 08, 2021 - 11:27 PST

Identified

A cloud platform we use for analytics is currently experiencing unavailable service, which is affecting Dialpad Analytics with long load times or timeouts. We are continuing to monitor service availability and are investigating a fix.

Posted Feb 08, 2021 - 11:22 PST

This incident affected: Analytics.