Issues with Outbound/Inbound calls

Incident Report for Dialpad

Resolved

This incident has been resolved.

Posted May 03, 2022 - 12:30 PDT

The issue has been identified and the fix has been implemented. Calls are working as intended. We are currently monitoring the situation.

Posted May 03, 2022 - 12:20 PDT

We are still investigating the current issue with making and receiving some calls. Will provide an update soon.

Posted May 03, 2022 - 12:15 PDT

We are currently investigating an issue with making and receiving calls.

Posted May 03, 2022 - 11:44 PDT

This incident affected: Telephony Infrastructure: Inbound Calls and Telephony Infrastructure: Outbound Calls.