Issue with missing ringback tone

Incident Report for Dialpad

Resolved

This incident has been resolved.

Posted May 22, 2023 - 21:14 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 22, 2023 - 20:52 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 22, 2023 - 20:36 PDT

Update

We are continuing to investigate this issue.

Posted May 22, 2023 - 20:04 PDT

Investigating

We are currently investigating an issue with missing ringback tone for some numbers.

Posted May 22, 2023 - 19:28 PDT

This incident affected: Telephony Infrastructure: Outbound Calls.