Digital experience: performance degradation in the us-east environment

Incident Report for Dialpad

Resolved

This incident appears to have been resolved.
Posted Jul 10, 2024 - 17:12 PDT

Monitoring

We rectified the problem, and services are now online. We are monitoring and verifying that all services are working as expected.
Posted Jul 10, 2024 - 16:18 PDT

Update

Our team is closely investigating the reported issue, we will update here as soon as we get some improvement.
Posted Jul 10, 2024 - 15:36 PDT

Investigating

We are experiencing elevated errors in the US-East region. Our team is trying to isolate the problem.
Posted Jul 10, 2024 - 13:49 PDT
This incident affected: Omnichannel.