Intermittent issues with Dialpad services.

Incident Report for Dialpad

Resolved

This incident has been resolved.

Posted Apr 28, 2022 - 10:42 PDT

Update

We are continuing to monitor the situation for any further errors.

Posted Apr 28, 2022 - 10:11 PDT

Monitoring

We are seeing improvement in the services and the error rates have decreased drastically. We're monitoring the situation to ensure no other issues occur.

Posted Apr 28, 2022 - 09:26 PDT

Identified

An upstream third party provider is experiencing issues. Dialpad users may experience anything from delays or errors using the service to calling/messages/meetings issues. Mitigations are in place and the errors have decreased but we are actively monitoring the situation.

Posted Apr 28, 2022 - 08:59 PDT

Investigating

We're experiencing issues with some of our services. Will update soon

Posted Apr 28, 2022 - 08:48 PDT