The issue has been resolved and systems are functioning as expected. We are actively monitoring the situation to ensure continued stability. Thank you for your patience.
Posted Mar 28, 2025 - 15:27 PDT
Identified
We have identified the issue causing inbound delivery failures for SMS and MMS from T-Mobile numbers, which is affecting a very small percentage of our users. Our team is actively rolling out solutions on a case-by-case basis to address this for impacted customers. Additionally, our upstream providers are working on a permanent fix to resolve this issue for all cases. We appreciate your patience as we continue to address this matter.
Posted Mar 28, 2025 - 11:55 PDT
Investigating
We have received intermittent reports of inbound delivery failures from customers sending SMS and MMS from T-Mobile numbers. We are investigating this issue and have escalated these reports to our upstream providers.
Posted Mar 25, 2025 - 22:30 PDT
This incident affects: Carrier Networks: Messaging.