Analytics and Live Call Center Dashboard outage

Incident Report for Dialpad

Resolved

The issue appears to be completely back to normal, all systems are now operational.

Posted Dec 08, 2021 - 16:02 PST

Update

We are continuing to monitor for any further issues.

Posted Dec 08, 2021 - 15:31 PST

Update

We are continuing to monitor for any further issues.

Posted Dec 08, 2021 - 15:14 PST

Monitoring

From about 12:30 pm PST to 1:25 pm PST, customers reported problems loading their Analytics and Live Call Center Dashboard. The issue has been resolved, however, we continue to monitor the situation.

Posted Dec 08, 2021 - 15:06 PST